Anatel instructed mobile phone companies to provide information on unauthorized connections once detected on Tuesday.
The agency can track where calls come from and take action, like suspending users or companies that engage in fraud or abuse.
Anatel requires mobile phone companies to provide details about unwanted calls, including the number, date, and time they occurred, to help speed up efforts to combat them. Companies must submit reports by the 15th of each month, and failing to do so may result in fines of up to R $ 50 million.
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The agency has implemented additional technical and regulatory measures to address the issue, including the “October Cybersafe” initiative.
Anatel believes that around 185 billion unwanted phone calls were prevented from being made between June 2022 and December 2024 as a result of the actions that have been implemented.
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The platform allows users to opt out of receiving telemarketing calls and product offers, with these requests being processed within 30 days of registration.
The individual no longer receives unsolicited links for telecommunication services, cable TV subscriptions, internet service, credit cards, and other products and services from companies.